Designing systems that work —
and keep working when conditions change.

Systems Engineer

Centroid Technical Services Co. Ltd in Petrolines for Crude Oil Ltd, Sudan

• Managed a secure, cloud-first Azure environment, integrating enterprise applications while optimising performance, scalability, resilience, cost efficiency, and compliance.
• Ensured reliable IT operations by maintaining service availability, supporting enterprise applications, and strengthening IT service management governance and processes.
• Implemented enterprise-wide IT asset management, centralising data for compliance and forecasting, integrating monitoring for proactive maintenance, and improving transparency while reducing procurement costs.

Information Centre Director

Almughtaribeen University, Sudan

• Established a unified academic and administrative enterprise architecture by integrating core systems into a cohesive, scalable ecosystem aligned with institutional goals.
• Streamlined IT and HR processes by documenting AS-IS/TO-BE models, implementing governance frameworks, cutting procurement costs by 50%, and reducing reporting overhead by 95%.
• Implemented digital learning and collaboration systems, centralised data, and improved institutional knowledge management across departments.
• Upgraded IT infrastructure and networks, modernised server facilities, and strengthened the enterprise IT backbone for secure, high-performance services.
• Championed open-source solutions to cut costs, enhance flexibility, and drive sustainable innovation.

Senior Information Technology Officer

Almughtaribeen University, Sudan

• Streamlined academic results management with an integrated application, enhancing accuracy, efficiency, and administrative reliability.
• Digitally transformed examination workflows with an automated platform, cutting marking time and costs by over 50% while ensuring scalability and reliability.
• Integrated academic systems into a unified student portal, centralising information and boosting student satisfaction by over 80%.

Systems Engineer → Head of Electronic Control Department

Karkar Transport Co., Khartoum Public Transport Terminal, Sudan

• Standardised terminal operations by defining and embedding SOPs into workflows, enhancing compliance, governance, and operational consistency.
• Optimised terminal operations through automation and RFID, reducing costs by ~50% and aligning IT transformation with financial goals.
• Boosted revenue by over 30% and enhanced customer experience through faster, more reliable vehicle processing.

Information Technology Officer

Carawan Holding Co. Ltd., Sudan